The What-If Blueprintby Nikhil Kasturi

Accounts Receivable

Invoicing, collections, cash application, dispute resolution.

Redesign coming soon6-step traditional flow
01

What it does

Live

Invoicing, collections, cash application, dispute resolution.

02

The traditional flow

Live
flowchart TD
    A[Invoice issued to customer] --> B[Payment received]
    B --> C[Cash application: match payment to invoice]
    C --> D{Match found?}
    D -->|Yes| E[Invoice closed]
    D -->|No| F[Manual investigation/dispute resolution]
03

Where it breaks

Live

Main pain pointUnmatched payments require manual research to identify which invoice they belong to.

Stage 2: The What-If redesign

04

Tools in use today

Coming soon

The systems, spreadsheets and handoffs this process relies on in a typical organization.

05

Pain points in depth

Coming soon

Each pain point broken down: where it happens, who feels it, and what it costs in time, errors or risk.

06

Today's critical user journey

Coming soon

Who touches the process, in what order, and where delays and errors creep in.

07

The What-If agent ecosystem

Coming soon

A named roster of agents, each with one responsibility, plus the orchestration diagram and the human checkpoints.

08

The new critical user journey

Coming soon

The same journey redesigned around the agents: what changes for each person and where they still step in.

09

Before and after

Coming soon

A side-by-side comparison of the traditional flow and the agentic redesign.

10

How each pain point gets solved

Coming soon

Every pain point mapped to the agent or checkpoint that removes it.

11

Business outcomes

Coming soon

The generic business outcomes this redesign could drive. Any figures are illustrative estimates, never measured results.