The What-If Blueprintby Nikhil Kasturi

Adverse Event Reporting

Collecting and reporting safety events tied to a marketed product.

Redesign coming soon4-step traditional flow
01

What it does

Live

Collecting and reporting safety events tied to a marketed product.

02

The traditional flow

Live
flowchart TD
    A[Adverse event reported by patient/provider] --> B[Case processed and coded manually]
    B --> C[Causality assessed]
    C --> D[Reported to regulators per required timeline]
03

Where it breaks

Live

Main pain pointManually coding and assessing causality for each case is labor-intensive at scale.

Stage 2: The What-If redesign

04

Tools in use today

Coming soon

The systems, spreadsheets and handoffs this process relies on in a typical organization.

05

Pain points in depth

Coming soon

Each pain point broken down: where it happens, who feels it, and what it costs in time, errors or risk.

06

Today's critical user journey

Coming soon

Who touches the process, in what order, and where delays and errors creep in.

07

The What-If agent ecosystem

Coming soon

A named roster of agents, each with one responsibility, plus the orchestration diagram and the human checkpoints.

08

The new critical user journey

Coming soon

The same journey redesigned around the agents: what changes for each person and where they still step in.

09

Before and after

Coming soon

A side-by-side comparison of the traditional flow and the agentic redesign.

10

How each pain point gets solved

Coming soon

Every pain point mapped to the agent or checkpoint that removes it.

11

Business outcomes

Coming soon

The generic business outcomes this redesign could drive. Any figures are illustrative estimates, never measured results.